Cookie Policy

Essential storage is required for authentication, tenant routing, security, and consent records. Optional categories cover functional preferences, performance analytics, and marketing measurement.

Google Tag Manager is configured with Google Consent Mode. By default, analytics_storage, ad_storage, ad_user_data, and ad_personalization are denied. Analytics consent grants analytics_storage. Marketing consent grants ad_storage, ad_user_data, and ad_personalization. Security storage remains enabled for security-related use.

nile_token: essential. Keeps authenticated sessions signed in. Duration: Session or configured account duration.

tenant_id, tenant_slug, user_id, user_email, user_name: essential. Routes users to the right tenant and personalizes authenticated app screens. Duration: Session or until sign out.

_vercel_sso_nonce: essential. Supports protected Vercel preview access during testing. Duration: Short-lived session.

smartcomply_consent_preferences: essential. Stores cookie and tracking preferences. Duration: Until preferences are changed or browser storage is cleared.

theme: functional. Remembers light or dark appearance preferences. Duration: Until changed or browser storage is cleared.

smartcomply_support_visitor_id, smartcomply_support_conversation_id: functional. Keeps the support and sales chat connected to the same visitor conversation. Duration: Until the conversation is cleared or browser storage is cleared.

_ga, _ga_<container-id>, _gid, _gat, _gac_<property-id>: analytics. Google Analytics cookies used to distinguish visitors, measure sessions, throttle requests, and connect campaign attribution when analytics consent is granted. Duration: Commonly up to 2 years for _ga, 24 hours for _gid, and 1 minute for _gat; Google-controlled durations may vary by configuration.

GTM-WCBZLXNF: analytics. Loads Google Tag Manager after analytics or marketing consent so approved analytics or advertising tags can run with Google Consent Mode. Duration: Script load only; tags inside the container may set their own cookies.

_gcl_*, IDE, test_cookie: marketing. Google advertising and conversion cookies used only if marketing consent is granted and matching tags are configured in Google Tag Manager. Duration: Provider controlled; Google Ads cookies commonly range from minutes to months depending on the cookie and tag configuration.

Vercel Analytics / Speed Insights identifiers: analytics. Measures aggregate page usage, performance, and reliability. Duration: Provider controlled; typically short to medium term.

Sentry diagnostics identifiers: analytics. Connects errors and performance traces for troubleshooting. Duration: Provider controlled; typically short to medium term.

Advertising or conversion pixels: marketing. Measures campaigns if SmartComply enables marketing pixels. Duration: Provider controlled.

Use the cookie preferences control in the footer or this legal center to update optional categories at any time. Rejecting optional categories may clear related cookies or local storage.

SmartComply does not include the Google Tag Manager noscript iframe because it cannot read or honor saved browser consent preferences when JavaScript is disabled.